FAQs

Frequently Asked Questions

We are official Seller of Products, which is the leading brand.

We have a dedicated sourcing team that works directly with manufacturers abroad. We test everything before we send it to you.

We are operating from United States of America.

First of all, visit our store at:   https://chifolo.myshopify.com/

then click "Add to cart"or "order today" and "Check out".

Then fill in your information and pay. That's it! Very easy.

In the event you wish to cancel your order, please contact us within 12 hours upon confirmation of order at dohchifolo@gmail.com. Please be advised that any cancellations after 12 hours upon confirmation of order will no longer be allowed and will not be entertained.

On the side note, a handling charge will be charged 10% of the product price for item cancellation.

Yes, We are offering shipping Worldwide. 

The processing time for orders is 3-5 business days. Once a shipment is already loaded on the plane, estimated delivery is 10-20 business days for the United States and 10-30 business days internationally.

Please take note that there are some unforeseen circumstances such as customs delays that we are unable to control on our end as well as, some delays if there is an upcoming holiday season. 

You can find all information about the return policy Click Here